Privacy Policy

Information we collect

We collect information that you choose to provide through the website, including:

• Your name
• Your email address
• Your organization name, when provided
• The information included in your message or inquiry
• Information you submit through a scheduling service

The website and its service providers may also collect limited technical information, such as IP address, browser type, device type, referring page, pages visited, and approximate location.

How we use information

First Gen Joy may use information collected through the website to:

• Respond to inquiries and communicate with prospective or current clients
• Schedule discovery calls and other appointments
• Provide requested information, services, or resources
• Operate, maintain, secure, and improve the website
• Understand how visitors use the website
• Maintain appropriate business records
• Meet legal, regulatory, or contractual obligations

Cookies and analytics

The website may use cookies and similar technologies for essential website functions, security, performance, and analytics. Cookies are small files stored on your device.

You can control cookies through your browser settings. Disabling some cookies may affect how the website functions.

Service providers

First Gen Joy uses third-party providers to operate parts of the website and business. These may include:

• Hostinger for website hosting
• WordPress and website plugins used to operate the site
• Fluent Forms for processing website inquiries
• An email-delivery provider used to send form notifications
• A scheduling provider when visitors book a call
• An analytics provider when website analytics are enabled

These providers may process information as needed to provide their services and are governed by their own terms and privacy practices.

How information is shared

First Gen Joy does not sell personal information.

Information may be shared:

• With service providers that support website and business operations
• When required by law, court order, or a valid government request
• To protect the rights, property, safety, or security of First Gen Joy or others
• As part of a business transfer, reorganization, or similar transaction
• With your direction or consent

Data retention

Information is kept only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, enforce agreements, and meet legal obligations.

Data security

First Gen Joy uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

Your choices

You may request access to, correction of, or deletion of information that you previously submitted, subject to applicable law and legitimate recordkeeping requirements.

Submit a privacy request through the website contact form and include “Privacy Request” in your message.

Children’s privacy

This website is intended for a general business audience and is not directed to children under 13. First Gen Joy does not knowingly collect personal information from children under 13 through this website.

Updates to this policy

This Privacy Policy may be updated from time to time. The revised policy will be posted on this page with a new “Last updated” date.

Contact First Gen Joy

Questions or requests related to this Privacy Policy may be submitted through the website contact form.